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We make refilling as easy as it should be

No more going from store to store, we’ve got you covered with everything your home needs.

 

We make it easy to order your favourite household products, with sustainable and reusable options, we can help eliminate single use plastic in your home.

Sale
now on

Grab yourself a bargain before they're all gone

The summer
of '21

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Subscriptions
are here

How refilling works

How it works

Our primary aim is to give you the best customer experience and make refilling as easy as possible.

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You choose

When you click on a refill, Please select what container you would like:
Using my own
Pre-loved

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We Refill

If you choose to refill your own bottles we will collect these and deliver them filled.

Pre-loved will be delivered on the next available delivery day and we pick up any empties you leave out.

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We deliver

We deliver / collect every Monday and Friday (excluding bank holidays). 

Delivery is FREE if you live in ME13

Spend £10 for free delivery in ME10 

Spend £20 for free delivery everywhere else.

£2.95 standard delivery charge for orders below minimum spend

You'll find a wide range of bottles from juice to toilet cleaner bottles. Are you after a soap dispenser or laundry liquid bottle? Then we have it here!

 

We have a collection of over 250 bottles that we have washed and cleaned ready to deliver for you.

 

Still want to use your own, that's no problem! Select 'My own'  on your chosen refill.

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"This is a brilliant idea. I have been using Refill Faversham for quite a while now and I have not bought any cleaning products from a  supermarket since, therefore reducing plastic waste." - Kim 

Our numbers

About us

About us

Our names are Anna and Iain. We set up Refill Faversham in the summer of 21 with the mindset that we could make a difference by offering refills that don't cost the earth (too cheesy?) and a way that is affordable and easy for people to help reduce their single use plastic.

We honestly believe that Refilling is a habit that can work for a sustainable future. You always reuse your bags for shopping, so why not reuse your bottles for all your household goods...

We look forward to being part of your refill journey. 

Reach out

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Email

Address

23 Tettenhall Way

Faversham

ME13 8YQ

Contact us

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FAQs

  • How can I pay?
    We accept debit / credit card payments. We do accept cash on delivery and we recommend using this if your order is under £1.
  • Is there a min or max I can purchase?
    Yes. Our refill store offers all of the available The minimum you can purchase from us is 100ml and the max amount we offer is 5L. If you would like more than 5L then please reach out to us.
  • How far do you deliver?
    For refills we only offer delivery in ME and CT postcodes (Kent). If you live at a ME13 post code, our delivery is free of charge with no minimum order. If you live at a ME10 post code, our delivery is £2.95 unless your order is over £10 and we cover the charge. If you live elsewhere then we charge £2,95, unless your order is over £20 where we cover the cost for you. For our Eco Store we send via royal mail and will be with you in 3-5 working days. If you are unsure on if we will deliver to you or not, please reach out to us.
  • When can you deliver?
    We deliver refills on Mondays and Fridays via our electric vehicle. The order cut off is 6pm the day before delivery/collection. If you select to use your own container then we will collect on the next available Mon/Fri and then and then deliver filled on the following delivery day.
  • I'm out on the delivery/collection day?
    If you're going to be out just let us know where your containers will be left for us to collect and where your safe place for us to leave your refills on delivery. We are always happy to leave with a neighbour if you let us know.
  • I want to use my own containers, how do you deliver?
    When you select 'my own' on any of the refills you order with us, we will pick up your containers on the following Monday or Friday. We will then fill these up and deliver on the next available delivery day. We will send a message to let you know when we will be collecting.
  • Can I collect my refills I've ordered?
    No. We deliver our refills to you. We've worked hard over the last 6 months simplifying and making easier Refill Faversham easier. We believe that offering an online service where you can order from your phone and get them to your door is the way to go.
  • Are your refills vegan friendly?
    Yes. All of our refills are plant based and vegan friendly.
  • Are your refills septic tank friendly?
    Yes. All of our refills are bio-degradable which makes them friendly for septic tanks.
  • What's a closed loop system?
    This is a circular economy, which means we get our tanks delivered, we fill up bottles (plastic or glass) and take bottles back and then we return our tanks to our suppliers to they are re-used. Our number one aim is reducing single use plastic and operating as we do helps achieve this.
  • Are you on the market?
    No. We are a delivery only business. The reason we can offer our refills at affordable prices is because we don't have the overheads of a market stall or shop. We love that you can order your refills in the comfort of your own home and get them delivered to your door.
  • What is your privacy policy?
    Please see our Privacy Policy page for further details. If you have any further questions then please reach out to us.
  • What are your terms and conditions?
    Please see our Terms and Conditions page for further details. If you have any further questions then please reach out to us.
  • Do you offer a business discount?
    Yes. We're keen on supporting local business's. We offer a 5% discount on your total order, every order when you spend £30. Reach out to us to get more information and we would be happy to support.
  • Can I donate my empty plastic bottles?
    Yes. Here at Refill Faversham we re-purpose all of our plastic bottles so that they can be re-used and re-loved. If you do wish to donate some bottles we offer a free empty collection pick up service in ME13 post codes. Select Empty collection at our refill store and checkout. Don't live in ME13 then please reach out to us and we'll arrange something alternative.
  • Why are you called Refill Faversham?
    We offer refill products and are based in Faversham, simple.
  • What is your refund policy?
    We're confident that you will love our refills, they're cruelty free, vegan friendly and made here in the UK. However if you're not happy please reach out to us.

Our suppliers

Our Suppliers
Miniml logo
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SESI logo
Eco Living Logo

What
we offer

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What we sell

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